FAQ – The Festival

FREQUENTLY ASKED QUESTIONS

General Information

All passes provide access to the full three-day Festival. We will offer a range of pass options, from general admission to VIP experiences. Passes will start at $375.00 / person ($400.88 inclusive of a 6.9% service and payment processing fee).

Eligible American Express® Card Members have early access to purchase tickets with Amex Presale Tickets® starting Wednesday, March 4 at 10:00 AM ET through Thursday, March 5 at 10:00 PM ET. While supplies last. Talent subject to change. Terms Apply*

This will be followed by a fan pre-sale on Thursday, March 5. Tickets will go on sale to the general public on Friday, March 6. Tickets are available at www.BroadwayFest.com.

Early bird passes will be available through Friday, March 20, 2026 at 11:59pm ET.

Yes. A full program schedule will be released closer to The Festival dates.

On Friday, The Festival grounds will open mid-afternoon. On Sunday, the final performance will end in the late afternoon to early evening. More information to come.

Yes. The Festival is an all-ages event and welcomes theatre lovers of all ages. Because the main stage event is seated, all guests over the age of 2 must have their own ticket. Children under 2 may sit on a parent or guardian’s lap with a lap ticket at no extra charge.

We love your dogs, but The Festival grounds only permit service animals.

Passes & Tickets

The Festival is designed as a three-day immersive getaway, and all passes include access for the full weekend. Passes are not transferable.

Yes. A payment plan option will be available for most tickets. Some presales will not allow payment plans.

A variety of seating options will be available at the Main Stage events, including reserved seating, general admission areas, and ADA-accessible seating. General Admission tickets do not have reserved seating. General Admission at the Main Stage will have standing room for all attendees plus a selection of unreserved seats available on a first come, first available basis.

Autograph and photo opportunities will definitely be available. Details will be announced closer to the event. Availability and participation are not guaranteed.

The Festival is a rain-or-shine event. All sales are final, and refunds will not be issued due to weather conditions.

Accessibility

Yes. We are committed to providing an inclusive experience for all guests. Wheelchair-accessible transportation options are planned, and The Festival grounds will be accessible. If you have specific accessibility needs, please contact us in advance at access@broadwayfest.com so we can best accommodate you.

Yes. Service animals are permitted on The Festival grounds. Emotional Support Animals will not be allowed at The Festival at this time. Please contact access@broadwayfest.com if you are bringing your service animal with you for an information guide for you and your SD

Yes. Medical services will be available throughout the Festival.

Currently we are planning The Festival and want to hear from you, if you have an access request please email access@broadwayfest.com.

Please forward all accessibility requests to access@broadwayfest.com

Yes, cold storage is available for medications provided a form is completed prior to. Please contact access@broadwayfest.com.

Yes, if you are interested in a shuttle from the train or the bus station we will have accessible options, please email access@broadwayfest.com.

Travel & Accommodations

Getting to Kingston is easier than you think! Kingston is easily reached by bus (Trailways from Port Authority), train (Amtrak or Metro-North to Rhinecliff or Poughkeepsie), or by car (approximately a two-hour drive from NYC).

We’ve partnered with select hotels in Kingston and the surrounding area. Shuttle service is planned between various hotels and the Festival grounds. Shuttle schedules and pricing will be announced closer to the event.

Discounted Rate Hotel Offer
Best Western Plus Kingston
$259 per room per night plus tax single queen and double queen and $269 for King (while supplies last).

Hotel Options outside of Kingston:

Holiday Inn Express Saugerties (24 minute drive)

Howard Johnson by Wyndham Saugarties (25 minute drive)

Comfort Inn Saugerties (25 minute drive)

Diamond Mills (24 minute drive)

Overlook Hotel (27 minute drive)

Hotel Dylan (24 minute drive)

Woodstock Way (28 minute drive)

Reclaimed Motel (27 minute drive)

Hotel Mountainbrook (46 minute drive)

Central House(31 minute drive)

Kingston Hotels (Limited availability):
– Courtyard by Marriott Kingston
– Hampton Inn Kingston
– Holiday Inn Express Kingston / Ulster
– Residence Inn by Marriott Kingston

On-site accommodations at Hutton Brickyards are reserved and not available to the public during The Festival. Please see our recommended hotels and shuttle options above.

There are 3 ways to get to The Festival:

Parking on-site: The Festival’s venue has a limited number of on-site parking spots. We’ll be making those available for sale as part of the ticket purchase process.
Festival Shuttles will be running from several locations around Kingston. Please stay tuned for specific locations. Shuttle passes will be available for purchase during the ticket on-sale as well.
Park and Ride: There will be one or more central location(s) in Kingston to access The Festival’s Park & Ride shuttles as well. Park & ride will also be available for purchase at ticket on-sale.

We do not recommend depending on rideshare for The Festival as there are very limited ride share providers in the area. If you do arrive via ride share, the best option is to be dropped off at the designated Park & Ride location.

A limited number of parking passes will be available for purchase. We strongly recommend using shuttle or park-and-ride options. Guests without a parking pass cannot be accommodated on-site.

Yes. ADA parking will be available. Please email access@broadwayfest.com to coordinate

Yes, if you are interested in a shuttle from the train or the bus station we will have accessible options, please email access@broadwayfest.com.

Groups, Donations, & Opportunities

At this time, we are not offering formal group sales or discounts, but if you are organizing a large group, please contact us at info@broadwayfest.com, and our team will do our best to assist.

We are currently unable to fulfill ticket donation requests and appreciate your understanding and encourage you to follow us for future opportunities.

At this time, The Festival does not offer volunteer positions, but we do aim to hire paid positions locally where possible. Information about temporary event roles and local hire opportunities will be posted closer to the Festival. Interested candidates may fill out THIS form to submit their resume for future consideration

Performances at The Festival are curated and generally by invitation only. We are exploring some potentially exciting ways for new talent to be discovered and showcased. Stay tuned and sign up for updates on our mailing list.

Miscellaneous

Professional photography and video equipment, including cameras with detachable or interchangeable lenses, are not permitted without prior approval and credentials. Media and photographer credentials must be requested in advance. Approved photographers will receive coverage guidelines. For media inquiries or credential requests, please contact ellie@omdkc.com and kendall@omdkc.com.

If you’re interested in selling merchandise, promoting your business, or engaging with fans at The Festival, please fill out THIS FORM.

See more information about being a vendor HERE.

Theater is built on community, creativity, collaboration, and mutual respect — and so is The Festival. We are committed to creating a welcoming, inclusive, and safe environment for everyone. Harassment, discrimination, hate, or harmful behavior of any kind has no place at The Festival. We reserve the right, in our sole discretion, to revoke Festival access without refund to anyone whose conduct violates these values or compromises the safety or well-being of our community.