FREQUENTLY ASKED QUESTIONS
General Information
When will passes go on sale? How much will passes cost?
Passes are currently on sale. Passes provide access to the full three-day Festival and start at $425 for General Admission. JUST ADDED - there is now a limited selection of GA Single Day Passes.
Will you be posting the program schedule in advance? What are the hours?
Yes. A full program schedule is currently availabile on the home page.
On Friday, The Festival grounds will open at 2:00pm and close at approximately 11:00pm. On Saturday, the grounds will open at 11:00am and close at approximately 11:00pm. On Sunday, the grounds will open at 11:00am and the final performance will end at 6:30pm. See the schedule for more detail on each day.
Is The Festival appropriate for children? Do kids need a ticket?
Yes. The Festival is an all-ages event and welcomes theatre lovers of all ages. Because the Broadway Direct Stage (main stage) events are seated, all guests over the age of 2 must have their own ticket. Children under 2 may sit on a parent or guardian’s lap with a lap ticket at no extra charge.
Is The Festival dog friendly?
We love your dogs, but The Festival grounds only permit service animals.
What is the bag policy?
Only standard backpacks and tote bags measuring up to 20" W x 15" H are permitted. Luggage, suitcases, and duffel bags are NOT allowed.
Will there be food and drink options available?
Yes - there will be a selection of food vendors on site. There will be gluten-free and vegan food options available, as well as alcoholic and non-alcoholic beverages. Current list includes Oyster Party Inc, The Hungry Traveler, The Lemon Drop Co, Ground Up By Brooke, Mindful Matcha, Santorini, Ginger Love Cafe, Santa Fe Uptown, Vonsalad’s Woodfired Pizza, Kogemeya Authentic Japanese Street Cuisine, Irresistible Gourmet Caramel Apples LLC, Samosa Shack, From The Ground Up, Pura Vida Popcorn, and Rolling Cones. More to come and food vendors are subject to change.
Can we bring in outside food, beverages or water?
No outside food or drink is permitted. Empty reusable water bottles are allowed, hydration refill stations will be available.
Will there be water refill stations?
Yes, a hydration refill station will be available.
Where will restrooms be located on Festival grounds?
Restrooms will be located near the main stage, outside the restaurant, and at other areas throughout the venue. Locations will be marked on all Festival maps.
Are there any enclosed air-conditioned spaces?
VIP pass holders will have access to an air-conditioned indoor area for most of the weekend.
Can I bring my rechargeable personal fan and cooling towels to help with the heat?
Yes! We encourage it. Rechargeable personal fans (clip-on, neck, or handheld with a small profile) and cooling towels are welcome and recommended. A medical tent is also available at all times should you need assistance. This will be clearly marked on all Festival maps.
Will there be lockers available?
Yes - lockers will be available to rent at The Festival.
Passes & Tickets
Can I buy a single-day ticket?
The Festival is designed as a three-day immersive getaway. Due to popular demand, we are offering a limited number of General Admission single day passes. See our ticketing page for more information. Passes are not transferable.
Will there be a payment plan option for tickets?
Yes. A payment plan option will be available for most tickets. Some presales will not allow payment plans.
Will there be reserved seating?
A variety of seating options will be available at the Main Stage events, including reserved seating, general admission areas, and ADA-accessible seating. General Admission tickets do not have reserved seating. General Admission at the Main Stage will have standing room for all attendees plus a selection of unreserved seats available on a first come, first available basis.
Will I be able to meet artists, get autographs, or take photos?
Autograph and photo opportunities will definitely be available. Details will be announced closer to the event. Availability and participation are not guaranteed.
Can I get a refund if it rains?
The Festival is a rain-or-shine event. All sales are final, and refunds will not be issued due to weather conditions.
Prohibited Items
Can I bring outside food or drinks?
No - outside food and drink are not available. There will be a selection of food vendors on-site.
Can I bring chairs?
No, outside chairs are not allowed on the festival grounds. The Broadway Direct Stage (Main stage at Butler Pavilion) will have reserved seating for guests who purchased a Reserved Seat. For guests who purchased General Admission, there will be seats available on a firs come, firs available basis and also standing room.
The New42 Stage (outdoor stage) will have a selection of chairs available to rent for the weekend. More information on how to pre-purchase a seat for the weekend at the New 42 stage will be released soon. Lawn seating and standing room will be available at first come, first available.
The campfires will also have a selection of seats available at first come, first available.
Which items are allowed?
The Festival reserves the right, in its sole discretion, to amend the list of acceptable or prohibited items at any time.
YES Bags/Backpacks / Purses/Handbags (18" x 13" x 8.5" or smaller)
YES Bandaids
YES Binoculars
YES Blankets / Towels (50" x 70" or smaller)
YES Breast Pump (Manual, Battery Operated, Or Powered Devices)
YES Breastmilk Storage Canister (metal / plastic ok)
YES Stored Breastmilk or FormulaYES Cameras (Non-Pro Digital, Disposable, Polaroid and Film)
YES Chapstick / Lip BalmYES Dancing ShoesYES Ear PlugsYES Eye Drops / Contact Lens Solution
YES Face Masks (PPE, non-costume)YES Face Paint
YES Fanny Packs and Hip Bags
YES GoPros (No Poles or Extenders)
YES Gum / Mints (sealed)
YES Hand Sanitizer
YES Handheld Fans (battery-operated + folding fans)
YES Hats
YES Hydration Packs (Empty, Plastic ONLY, 2L or less)
YES Hydration Packets (Electrolyte packets)
YES InhalersYES LightersYES Makeup
YES Mobile Phone Chargers
YES Parasols
YES Poster Tubes (cardboard only)
YES Prescription Medication (Name On Medication Must Correlate With Person's Drivers License or other appropriate state identification)
YES Service Animals (See ADA Page)
YES Stored Breastmilk or Formula
YES Strollers (for baby/toddler only)
YES Sunblock / Sunscreen (Non-Aerosol)
YES Sunglasses
YES Water Bottles (Empty, Plastic, 64oz or less, No metal, glass, aluminum, steel)
YES Water Misters (Plastic, Personal size ONLY, Empty)
Which items are NOT allowed?
In addition to the list below, any item deemed inappropriate by festival personnel will not be allowed into the venue/festival and must be either returned to your vehicle or disposed (as appropriate). Forfeited items will not be returned. Any verbal assurances to the contrary — whether from staff, security, or other personnel — are incorrect and do not reflect festival policy.
NO Advanced First Aid Kits* (including, but not limited to, hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
NO Aerosol Products (including Sunscreen)
NO Air Horns
NO Animals / Pets (Service Animals ONLY, see Accessibility section)
NO Audio Recording Devices
NO Balloons / Balls / Inflatable Balls / Frisbees
NO Bicycles, Skates, Scooters or Skateboards
NO Body Armor
NO Chains or Chain Wallets
NO Chairs
NO Coolers
NO Drones or Remote Control Aircraft, Cars or Toys
NO Flammables (Fireworks, Explosives, Sky Lanterns, Road Flares, etc)
NO Flags, Totems, Kites
NO Flashlights
NO Flyers, Samples, Giveaways or Promotional Items
NO Glass or Metal Bottles or Containers
NO Glow Sticks, Light Sticks, Laser Pointers, or LED Gloves
NO Hammocks
NO High Visibility Vests
NO Hula Hoops or Flow Toys
NO Illegal Drugs or Drug Paraphernalia
NO Instruments
NO IV Bags or Supplies
NO Kites or Sky Lanterns
NO Markers, Spray Paint, or Paint Pens
NO Massagers
NO Non-Personal Protective Equipment (e.g., costume)
NO Outside Food or Beverage
NO PCs / Laptops / Tablets / IT Equipment
NO Personal Vehicles - Bicycles, scooters, electric scooters, skateboards, hoverboards, segways, golf carts, self-balanced wheels, horses, etc. Personal mobility devices are for Accessibility (ADA) guests ONLY (see see Accessibility section)
NO Professional Cameras
NO Selfie Sticks, Tripods
NO Smelling Salts
NO Stuffed Animals
NO Tailgating
NO Tents, Tarps, or Sleeping Bags
NO Toy Guns, Water Guns or Sling Shots
NO Umbrellas
NO Video Cameras
NO Wagons or Wheeled Carts
NO Walkie Talkies
NO Weapons (Guns, Knives, Ammo, Pepper Spray, Mace, etc. including off-duty law enforcement or concealed carry permits)
Accessibility
Is The Festival wheelchair accessible?
Yes. We are committed to providing an inclusive experience for all guests. Wheelchair-accessible transportation options are planned, and The Festival grounds will be accessible. If you have specific accessibility needs, please contact us in advance at access@broadwayfest.com so we can best accommodate you.
Are service animals allowed?
Yes. Service animals are permitted on The Festival grounds. Emotional Support Animals will not be allowed at The Festival at this time. Please contact access@broadwayfest.com if you are bringing your service animal with you for an information guide for you and your SD
Will there be medical services on-site?
Yes. Medical services will be available throughout the Festival.
What types of access will be offered?
Currently we are planning The Festival and want to hear from you, if you have an access request please email access@broadwayfest.com.
Where can I request an accommodation?
Please forward all accessibility requests to access@broadwayfest.com
Will there be cold storage for medications during this event?
Yes, cold storage is available for medications provided a form is completed prior to. Please contact access@broadwayfest.com.
Will there be accessible travel options to the festival?
Yes, if you are interested in a shuttle from the train or the bus station we will have accessible options, please email access@broadwayfest.com.
Travel & Accommodations
How do I get to Kingston from New York City?
Getting to Kingston is easier than you think! Kingston is easily reached by bus (Trailways from Port Authority), train (Amtrak or Metro-North to Rhinecliff or Poughkeepsie), or by car (approximately a two-hour drive from NYC).
Where can I stay?
We’ve partnered with select hotels in Kingston and the surrounding area. Shuttle service is planned between various hotels in Kingston and the Festival grounds. Shuttle routes will be announced soon.
Hotel Options outside of Kingston:
Holiday Inn Express Saugerties (24 minute drive)
Howard Johnson by Wyndham Saugarties (25 minute drive)
Comfort Inn Saugerties (25 minute drive)
Diamond Mills (24 minute drive)
Overlook Hotel (27 minute drive)
Hotel Dylan (24 minute drive)
Woodstock Way (28 minute drive)
Reclaimed Motel (27 minute drive)
Hotel Mountainbrook (46 minute drive)
Central House(31 minute drive)
Kingston Hotels (Limited availability):
– Courtyard by Marriott Kingston
– Hampton Inn Kingston
– Holiday Inn Express Kingston / Ulster
– Residence Inn by Marriott Kingston
Discounted Rate Hotel Offer - SOLD OUT
Best Western Plus Kingston
$259 per room per night plus tax single queen and double queen and $269 for King (while supplies last).
Can I stay on-site at Hutton Brickyards?
On-site accommodations at Hutton Brickyards are reserved and not available to the public during The Festival. Please see our recommended hotels and shuttle options above.
How will I get from my hotel to The Festival? Will there be other park and ride options?
There are 3 ways to get to The Festival:
- Parking on-site: The Festival’s venue has a limited number of on-site parking spots. We’ll be making those available for sale as part of the ticket purchase process.
- Festival Shuttles will be running from several locations around Kingston. Please stay tuned for specific locations. Shuttle passes will be available for purchase during the ticket on-sale as well.
- Park and Ride: There will be one or more central location(s) in Kingston to access The Festival’s Park & Ride shuttles as well. Park & ride will also be available for purchase at ticket on-sale.
We do not recommend depending on rideshare for The Festival as there are very limited ride share providers in the area. If you do arrive via ride share, the best option is to be dropped off at the designated Park & Ride location.
Will there be parking?
A limited number of parking passes will be available for purchase. We strongly recommend using shuttle or park-and-ride options. Guests without a parking pass cannot be accommodated on-site.
Is ADA parking available?
Yes. ADA parking will be available. Please email access@broadwayfest.com to coordinate
Will there be accessible travel options to the festival?
Yes, if you are interested in a shuttle from the train or the bus station we will have accessible options, please email access@broadwayfest.com.
Groups, Donations, & Opportunities
Do you offer group sales or discounts?
At this time, we are not offering formal group sales or discounts, but if you are organizing a large group, please contact us at info@broadwayfest.com, and our team will do our best to assist.
Can I request donated tickets for my school or organization?
We are currently unable to fulfill ticket donation requests and appreciate your understanding and encourage you to follow us for future opportunities.
Can I volunteer at The Festival? Are there job opportunities or local hire roles?
At this time, The Festival does not offer volunteer positions, but we do aim to hire paid positions locally where possible. Information about temporary event roles and local hire opportunities will be posted closer to the Festival. Interested candidates may fill out THIS form to submit their resume for future consideration
I’m an actor or artist — can I perform at The Festival?
Performances at The Festival are curated and generally by invitation only. We are exploring some potentially exciting ways for new talent to be discovered and showcased. Stay tuned and sign up for updates on our mailing list.
Miscellaneous
I’m a photographer or media outlet — can I cover the event?
Professional photography and video equipment, including cameras with detachable or interchangeable lenses, are not permitted without prior approval and credentials. Media and photographer credentials must be requested in advance. Approved photographers will receive coverage guidelines. For media inquiries or credential requests, please contact ellie@omdkc.com and kendall@omdkc.com.
How can I apply to be a vendor or host a booth?
If you’re interested in selling merchandise, promoting your business, or engaging with fans at The Festival, please fill out THIS FORM.
To apply to be a food vendor, fill out THIS FORM.
See more information about being a vendor HERE.
Our Commitment to Inclusion
Theater is built on community, creativity, collaboration, and mutual respect — and so is The Festival. We are committed to creating a welcoming, inclusive, and safe environment for everyone. Harassment, discrimination, hate, or harmful behavior of any kind has no place at The Festival. We reserve the right, in our sole discretion, to revoke Festival access without refund to anyone whose conduct violates these values or compromises the safety or well-being of our community.